The trust tax is a form of payment we rarely see globally, yet it is a common practice. Despite the acceleration of technology, the increase in automation, and the pervasiveness of artificial intelligence in many areas of our lives, human relationships are based on a single emotional capital: trust.
This capital is invaluable, and trusting someone is becoming an automated behavior. Thus, we unknowingly become constantly paying the trust tax.
As you generously distribute trust, the emotional balance begins to show a deficit, like a mismanaged budget that eventually goes haywire. Frustrations mount, fatigue sets in, and eventually, the ability to trust no one or anything develops. However, true trust isn’t a gift you can give to just anyone; it’s a conscious choice and an investment made in the right place.
What can you do to build trust?
- Building trust isn’t like a quick decorating project; it takes time; it’s a conscious and consistent effort.
- Be honest, keep your promises, and start by keeping small commitments.
- Transform your words into promises and back them up with actions.
- Demonstrate that your intentions and abilities are aligned.
- Be transparent.
- Clarify your expectations.
- Focus on finding solutions instead of glossing over problems.
- Don’t shy away from your mistakes; show that you’re looking for ways to make up for them.
- Create accountability mechanisms and monitor your behavior.
- Remember that true trust is built over time; be patient.
For further read…
- If trust is so important, why aren’t we measuring it?
- Where do remote workers pay taxes?
- Author Talks: Sandra J. Sucher on the power of trust
- The trust tax: Decreasing the hidden cost across the entire employee lifecycle
- Perceptions of trust and power are associated with tax compliance
Main photo: Marija Zaric, Unsplash
